Can ISO 21001 Solve the Crisis of Confidence in Education Systems?
IntroductionThe Crisis of Confidence in EducationPublic trust in educational institutions is eroding globally. Scandals involving mismanagement, widening achievement gaps, and systemic inequities have fueled skepticism. For instance, a 2023 Gallup poll revealed that only 36% of U.S. adults express confidence in higher education, down from 57% in 2015. Similarly, UNESCO reports that nearly 258 million...