Supplier Evaluation and Control Procedure Sample
Here's a sample Supplier Evaluation and Control Procedure that you can use as a starting point for your organization's quality management system. This procedure outlines how suppliers are selected, evaluated, and monitored to ensure they meet the organization's quality requirements.
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Supplier Evaluation and Control Procedure
Purpose:
This Supplier Evaluation and Control Procedure is established to ensure that suppliers are selected, evaluated, and monitored to ensure they consistently provide products or services that meet the organization's quality requirements and standards.
Scope:
This procedure applies to all departments within the organization responsible for supplier selection, evaluation, and monitoring.
Responsibilities:
1. Procurement Department: The Procurement department is responsible for supplier selection, evaluation, and ongoing supplier management.
2. Quality Assurance Department: The Quality Assurance Department is responsible for conducting supplier audits and assessments as needed.
Procedure:
1. Supplier Selection:
a. The Procurement department identifies potential suppliers based on the organization's needs and requirements.
b. Supplier selection criteria are established, considering factors such as product or service quality, price, delivery capabilities, reputation, and compliance with relevant standards and regulations.
c. Suppliers are assessed for their ability to meet the organization's quality requirements and standards.
2. Initial Supplier Evaluation:
a. The Procurement department conducts an initial evaluation of potential suppliers, which may include reviewing supplier documentation, quality certificates, and conducting interviews.
b. Initial supplier evaluations are documented, and a decision is made regarding whether to engage the supplier.
3. Supplier Performance Metrics:
a. Key performance metrics are established to assess supplier performance, including quality, delivery, responsiveness, and reliability.
b. Supplier performance metrics are communicated to the supplier and are included in supplier agreements or contracts.
4. Regular Performance Evaluation:
a. Supplier performance is regularly evaluated based on established metrics.
b. Performance evaluations may include quality audits, on-time delivery assessments, and feedback from internal stakeholders.
c. Performance evaluations are documented and tracked over time.
5. Supplier Development:
a. If a supplier's performance falls below acceptable levels, the organization may work with the supplier to identify and address areas for improvement.
b. Supplier development plans are created and implemented as needed.
6. Supplier Audits:
a. Periodic supplier audits may be conducted to assess compliance with quality requirements, standards, and regulations.
b. Supplier audits are typically conducted by the Quality Assurance department or a designated auditing team.
7. Communication and Feedback:
a. Open communication channels are established with suppliers to address any issues, concerns, or improvement opportunities.
b. Feedback from internal stakeholders, such as production, quality, and procurement teams, is collected and considered when evaluating supplier performance.
8. Supplier Rating:
a. Supplier performance is rated based on established criteria and performance metrics.
b. Supplier ratings may influence decisions regarding the continuation of the supplier relationship.
Review and Audit:
This Supplier Evaluation and Control Procedure shall be reviewed and audited periodically to ensure its effectiveness and compliance with ISO 9001:2015 requirements.
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Please customize this procedure to align with your organization's specific processes and requirements. Additionally, ensure that you follow any relevant industry-specific regulations or standards that may apply to supplier evaluation and control.
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